Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member. Message 1 of 6. HP Recommended. Operating System: Microsoft Windows 10 bit. Hey Support. My printer was working earlier on windows 10, but all of a sudden it stopped. I have tried installing the printer via several different methods: Windows control panel, the all-in-one software provided by HP, by wireless and by cable, but the process comes to a stop at the same point everytime: When using windows control panel for installing, the computer is able to detect the printer and seemingly partly install it, yet it says that "the driver is not available" and so the printer does not work or show up when trying to print.
Thanks in advance, Mikkel. Tags 2. Tags: HP Envy Accepted Solutions. Message 4 of 6. Hi Kasp3R , I reviewed the post comprehensively. Was this reply helpful? Yes No. Message 2 of 6. Hi Kasp3R , Thanks for reaching out! Did it stop working after a windows 10 update or a software update? There are two main ways of doing this. One is to get the drivers from the official HP website , which hosts the correct drivers for this printer.
The other is to follow our easy, here, in this page, we are sharing HP Envy driver download links for Windows 10, 8. Click on the following links to download the driver first know your operating system version properly. You can find full feature drivers of this printer on an official HP website. However, here we are providing links which will allow you to download the scanner driver directly. Therefore, you get the same official HP drivers which are fully compatible with their respective operating systems in just a few clicks.
See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own. Choose a different product. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:.
Warranty status types. Warranty types. Verify product. Right-click the bottom left-hand corner of the Windows 8 desktop screen. If using a touchscreen, tap and hold the left corner of the screen. The Search box and corresponding menu opens.
A list of devices and printers opens. Locate the HP DeskJet printer in the search results. Tap and hold or right-click on the entry for the HP DeskJet printer to display a context menu.
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